MIXI, Inc.
Koki Kimura
Shibuya Scramble Square 36F
2-24-12 Shibuya, Shibuya-ku
Tokyo 150-6136, Japan
Email: support@humy.me
Phone: +81-3-5738-6684
(Closed on weekends, Japanese national holidays, and New Year’s holidays)
Payments can be made via the payment method selected by the user from the options displayed on the screen during the purchase process.
The following payment methods may be used depending on how the user is accessing humy.
Prices are displayed on the purchase screen in humy.
Internet access / data plan
None
The initial subscription fee is charged on the date the subscription process is completed. Subscriptions are set to renew automatically.
Available immediately upon completion of purchase
Changes and cancellations are not possible after completion of purchase.
To ensure that a subscription does not automatically renew, automatic renewal must be disabled before the subscription’s expiration date. If automatic renewal is not disabled before the expiration date, the subscription will be automatically renewed and the user will be charged.
More information for both the humy website and app can be found on the humy Help Center.