Notation Based on the Specified Commercial Transactions Act


MIXI, Inc.

Head of Sales

Koki Kimura


Shibuya Scramble Square 36F
2-24-12 Shibuya, Shibuya-ku
Tokyo 150-6136, Japan

Contact Us

Phone: +81-3-5738-6684
(Closed on weekends, Japanese national holidays, and New Year’s holidays)

Payment Methods

Payments can be made via the payment method selected by the user from the options displayed on the screen during the purchase process.
The following payment methods may be used depending on how the user is accessing humy.

  • Credit card (via Stripe)
  • PayPal
  • App Store
  • Google Play


Prices are displayed on the purchase screen in humy.

Expenses Required for Service Other than Fees

Internet access / data plan

Purchase Limit


Payment Period

The initial subscription fee is charged on the date the subscription process is completed. Subscriptions are set to renew automatically.

Delivery of Services

Available immediately upon completion of purchase


Changes and cancellations are not possible after completion of purchase.
To ensure that a subscription does not automatically renew, automatic renewal must be disabled before the subscription’s expiration date. If automatic renewal is not disabled before the expiration date, the subscription will be automatically renewed and the user will be charged.

System requirements

More information for both the humy website and app can be found on the humy Help Center.

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