Notation Based on the Specified Commercial Transactions Act


MIXI, Inc.

Head of Sales

Koki Kimura


Shibuya Scramble Square 36F
2-24-12 Shibuya, Shibuya-ku
Tokyo 150-6136, Japan

Contact Us

Phone: +81-3-5738-6684
(Closed on weekends, Japanese national holidays, and New Year’s holidays)

Payment Methods

Credit card (via Stripe), PayPal


Yearly fees are displayed on purchase screens on the humy website.

Expenses Required for Service Other than Yearly Fees

Internet access / data plan

Purchase Limit


Payment Period

humy is an annual service. The first payment is made on the day the subscription is purchased. Subsequent yearly payments will be processed on the same day in following years.

Delivery of Services

Available immediately upon completion of purchase


Changes and cancellations are not possible after completion of purchase.
Automatic renewal occurs on a yearly basis. If you want to cancel automatic renewal, you must do so at least two days before the expiration date, otherwise the subscription will be renewed for one more year.

System requirements

We recommend the following operating environments.

  • Windows / Mac: The latest version of Google Chrome, Edge, or Safari
  • Smartphones and tablets: The latest version of Google Chrome or Safari

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